Return and Refund

At The Mantra, customer satisfaction is our priority. If you are not fully satisfied with your
purchase, please review our return and refund policy below.

Eligibility for Returns & Refunds

  • Returns are accepted only within 7 days of delivery.
  • The product must be unused, unopened, and in its original packaging.
  • Opened or used products cannot be returned for hygiene and safety reasons

Non-Returnable Items

  • Opened or used products.
  • Items damaged due to customer misuse.
  • Sale or discounted items (final sale).

Refund Process

If your return is approved:

  • A refund will be processed to your original payment method within 5-7 business days.
  • Shipping costs are non-refundable

How to Initiate a Return

To request a return, contact us at:
📧 Email: support@themantra.ca
📞 Phone: +91 836 053 3750

Provide your order number, reason for return, and photos (if applicable).

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, notify us within 48 hours with photos. We will
offer a replacement or refund based on the issue.